If you have never played pokies before, the most useful things to know are simple: you must be 18+ for pub and club pokies or 20+ for a casino, every spin is random, and the game is designed to keep a share of what you stake over time. Go in with a fixed budget, choose a low stake and treat the session as entertainment you are paying for. Here is what to expect on your first visit.

Before you go

  • Pick your budget and time limit. Write them down or set a phone alarm. Leave bank cards at home if that helps.
  • Bring ID. At SkyCity Auckland, accepted ID includes a current passport, a current NZ or Australian driver licence, a current NZ firearms licence or a current overseas national identity card.
  • Check the dress code for casinos. SkyCity asks for neat and tidy clothing, with no hi-vis vests, gang insignia or (outside the Poker Zone) hats or sunglasses.
  • Know which kind of venue you are visiting. Pubs and clubs (Class 4) and casinos run under different rules.

Pubs and clubs vs casinos

Pubs and clubs (Class 4) Casino
Minimum age 18+ 20+
Maximum stake $2.50 per play under current Class 4 rules Not subject to Class 4 limits
Maximum prize $500 per play; linked jackpots up to $1,000 Not subject to Class 4 limits
Where proceeds go Net proceeds to authorised community purposes Casino operator

For many beginners, a pub or club is a lower-stakes place to start. If you would like to see a casino, our SkyCity Auckland pokies guide explains what is on the floor.

Your first session, step by step

  1. Choose a simple game. Classic-style games with clear paylines are easier to follow than feature-heavy ones.
  2. Read the info screen. It lists symbol values, how free spins trigger and the stake options.
  3. Set the lowest comfortable stake. Check the total bet per spin shown on screen, not just the coin value.
  4. Play at a relaxed pace. Pause between spins now and then and keep an eye on your balance.
  5. Cash out at your limit, whether you are up or down.

For a deeper explanation of reels, wilds, scatters and features, read how to play pokies.

Terms you will hear

  • RTP (return to player): a long-run theoretical average across millions of spins, not a prediction for your session.
  • Volatility: how wins are spread. Low volatility means smaller, more frequent wins; high volatility means longer dry spells and occasional bigger wins.
  • Free spins: a bonus round triggered in the game, usually by scatter symbols.
  • Linked jackpot: a prize pool shared across several machines.

Beginner mistakes to avoid

  • Believing a machine is “due” after a run of losses.
  • Raising your stake to win back what you lost.
  • Using the ATM for “just one more” top-up.
  • Playing when tired, upset or after several drinks.

Thinking about online pokies?

Online pokies are moving into a licensing regime under the Online Casino Gambling Act 2026. From 1 December 2026, unlicensed operators must stop offering online casino gambling to New Zealand customers. Read our online pokies guide before signing up anywhere.

If pokies stop feeling like fun, take a break and talk to Gambling Helpline Aotearoa on 0800 654 655 (free, 24/7). Our responsible gambling guide has more tips.